Refund Policy

Welcome to FF ZAHID GAMER (ffzahidgamer.com). This Refund Policy explains the conditions under which refunds or replacements may be provided.

1. Digital Product Policy

All products sold on FF ZAHID GAMER are digital items (Free Fire gaming accounts). Due to the nature of digital goods, all sales are generally final once delivery is completed.

2. No Refund After Delivery

Once account details (ID/password) are delivered, refunds will not be provided under any circumstances.

3. Replacement Eligibility

A replacement may be considered only if:

• The account credentials are incorrect
• Login failure occurs before the buyer’s first access
• The issue is reported within 24 hours of delivery

4. Non-Refundable Situations

• Account banned or suspended by Garena
• Account loss due to user negligence
• Change of mind after purchase
• Failure to secure the account after delivery
• Violation of Free Fire or Garena terms

5. How to Request Support

To report an issue, contact us through the official communication channels listed on ffzahidgamer.com with proof of purchase and a clear description of the problem.

6. Processing Time

Valid replacement requests will be reviewed and responded to within 24–48 hours.

7. Policy Updates

FF ZAHID GAMER reserves the right to update or modify this Refund Policy at any time without prior notice.

8. Governing Law

This Refund Policy is governed by the laws of Bangladesh.